Warranty Information

NeedToCop Limited 30-Day Warranty 

WHO IS COVERED? This limited 30-day warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original NeedToCop Authorized sales retailer is required for warranty service. This limited warranty does not cover products purchased from 3rd party sellers on online sales auction sites. Online sales auction confirmations are NOT accepted for warranty verification.

WHAT IS COVERED? NeedToCop warrants that their products will be free from defects in workmanship and materials under normal use for a period of 30-days from the original purchase date (“Limited Warranty Period”).

WHAT IS NOT COVERED?

  • Normal wear and tear of Product use
  • Misuse, lack of care, mishandling, accident, abuse or other abnormal use of the Product other than for its intended purpose
  • Damage caused by improper or unauthorized repair or maintenance
  • Product that has been modified or altered
  • Any product that is not manufactured by NeedToCop
HOW DO I FILE A CLAIM? 

The buyer is responsible for the shipping fees to our warehouse. We pay the shipping fees for the replacement item.